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Why Integrity Drives Every Decision We Make

December 10, 2021
Identity

And Is Also Why We’re So Successful

The home renovation industry in the Greater Sarasota-Bradenton area is filled with companies that will promise the world but barely succeed at delivering your lunch. Sometimes it’s a purposeful deception, but usually, it’s simple incompetence. We’ve seen these companies come and go for decades, and they’ve provided us with a shining example of what not to do. Even if we weren’t inclined toward honesty in all things — and we are — we’ve watched enough home remodeling companies die from unfulfilled promises to never take that route ourselves.

It Begins Before The First Contact

Long before you first call our offices to discuss your home renovation, our focus on integrity has been hard at work toward making your life easier. It starts with the way we hire only the best people to work for us and continues with how we train them to always be honest in everything they do here at Gilbert Design Build.

By the time you make your first call to our offices, we’ve already ensured that you will receive nothing but honest assessments of your goals and our ability to make them come to fruition.

Integrity Also Guides Our Proposals

When we consult with you on your proposed project, we take the time to learn as much as we can about your goals. We ask what may seem like a million questions, including some that you might consider unrelated, to get the best idea of how we can help you realize your dreams.

We want to know not just what you envision but also:

  • Why you want the project done
  • What you don’t like about the space currently
  • How you plan to use the space
  • Who will be using the space

Many home remodeling companies just want a general idea of what you want to be done and how much you’re willing to spend. While the project budget is certainly an important factor, we are more concerned with ensuring that what you are asking us to do will actually give you the results you want.

After all, a beautiful space that you can’t use as intended is just a big waste of your time and money. Since our chief goal is to enrich the lives of others, we make sure that your new design will give you everything you hope to achieve.

Once we have a full and complete understanding of what you want and we’ve gone through and helped you pick the features and materials, we will present you with our proposal. Your proposal will include gorgeous 3-D renderings of the finished project and a single price covering it all from beginning to end. Every action and every piece, down to the last nail, is included in that number. Barring hidden issues like termite damage, you will not be asked for a single penny more.

No last-minute fees and no ‘gotcha’ language in the proposal. Just a simple, straightforward, all-encompassing bill right up front. We have zero interest in making money through the deceptive billing practices endemic to our industry.

The Proof Is In The Pudding

When construction begins, it won’t come as a surprise. We keep our clients informed every step of the way, even when it’s bad news like a shipping delay. Anything we know, you will know minutes later. No Exceptions.

As we build your project, we will never take the easy way out. Cutting corners and bargain brand materials are simply not allowed on our job site. Ever.

And if you need a feature in your design that doesn’t exist, we’ll manufacture it ourselves, and you can bet it will be of a much higher quality than anything you could cobble together from any supplier.

Our workers are trained to adhere to our high standards, even if they come to us with decades of experience. That’s because how they treat our clients is at least as important as how well they can handle a hammer. The clean workspaces, unfailingly polite and respectful workers, and our level of oversight all tell the tale that we take every aspect of our service seriously.

And when they are finished, and you’ve done your walkthrough with the Project Manager and voiced your satisfaction with the work, you’ll be blown away by the results.

Honesty Always Pays Off

From your first conversation with our representative, to the high-quality products and installation, and our upfront lump sum pricing, our dedication to integrity guarantees that you will enjoy a pleasant, positive, and professional home remodeling experience. One with results that will leave your guests gasping in amazement.

This experience, and the final results, are what we are all about. And none of it would be possible if we were willing to sacrifice our integrity for the sake of expediency or profit. Money is nice, of course, but going to sleep each night knowing that you did everything you could to deliver on your promises that day is priceless.

If you are ready to take your Greater Sarasota-Bradenton area home to the next level, contact us at Gilbert Design Build to schedule a consultation.